Terms and conditions
Eurorentlei Rental - Terms and Conditions

The contract shall be governed by the conditions contained in it, overriding all previous. The EURORENTLEI reserves the right to change these terms and conditions without notice. EURORENTLEI (known as "Lessor") rents to CUSTOMER (referred to as "Renter"), according to the terms and conditions of the leasing, that CUSTOMER acknowledges, agrees and, with his signature on it, is obliged to observe and respect.

Information

Eurorentlei terms and conditions are printed in the back of each contract. Read it carefully.

Minimum rental period

The minimum rental period is one day (24 hours).

Driver

In the act of vehicle renting, the driver must present a valid driving license, identity card or passport valid and Contributor number.
To rent a car, the driver must be at least 21 years old and over a year of driving experience for groups Economic and Low Cost, 25 years with three years of driving experience for the other groups. For drivers with age between 19 and 14 years old or more than 65 years old have an extra cost of 5€ per day until 50€ per rental.
The rented vehicle can be driven by another driver, which will be charged a fee of €32.

Territoriality

The rent is valid in all continental Portugal territory.
If the client wishes to travel to other countries, should select the option exit to outside of the country (extra), with an extra cost of €62. The rented vehicle can not move out of Portugal without the authorization of EURORENTLEI. If the customer decides to leave the country without Eurorentlei’s authorization, he will lose the right to assistance in travel, as well as the full coverage insurance.

Delivery and Devolution of the vehicle

The delivery and devolution of the vehicle will take place at the premises of EURORENTLEI. The customer has the opportunity to deliver or collect your car in one of three main airports in Portugal (Lisbon, Porto and Faro), with a surcharge of €34,90.
If it is handed down and not elsewhere where the distance from the site if warranted, will be charged an extra fee for this service.
If the customer wishes to deliver his car between 8 p.m. and 8 a.m., you must pay an additional fee (fees out of hours), with an extra cost of €48.
In individual cases, the EURORENTLEI can give to the customer a similar vehicle that was reserved or one for superior group.
The vehicle to rent, will be inspected upon delivery and devolution by an EURORENTLEI employee and by the customer.
In vehicle devolution and after the inspection, if any defect is found in vehicle (crashes, scratches) in its operation, or the lack of any backup, which was not due to accidents covered by insurance will be charged to the customer.
If a customer wishes to make the rent extension, he should communicate with EURORENTLEI , at least 24 hours before.
This extension will always be subject to the EURORENTLEI approval.
In case of early return of the vehicle, the EURORENTLEI not make any refund.

Payment Conditions

The estimated cost of rental will be paid at reservation time. In the act of picking up the car will be required a security deposit (franchise), whose value varies with the vehicle group booked, to ensure the costs of possible damages caused or suffered on the leased vehicle.
For the following groups, we present the franchise includes in package basis:

Eurorentlei Standard:
(included by default in the rental of any vehicle):

  • Low Cost Group - €1600;
  • Economic Group /Group 1, 2 - €960;
  • Economic Family Group – €1.600; Insurance zero excess available.
  • Compact Group / Executive Family Group /Group 3, 4, 5, 6, 7, 8, 9 – €1.600;
  • Executive Group /Minivan Group – €1.600;
  • Premium Group /Special Group /Automatic Group /SUV Group /4x4 Group – from €1.950.

Eurorentlei provides three options for the franchise reduction: Eurorentlei Gold Basic, Eurorentlei Premium Gold and Eurorentlei Zero Excess.

Eurorentlei Gold Básic:
Possibility of franchise reduction, which varies by car group.
  • Low Cost Group – Amount per day: €8,00 - Franchise: €680,00
  • Economic Group /Group 1, 2 – Amount per day: €2,00 - Franchise: €680,00
  • Compact Group /Economic Family Group /Executive Family Group /Group 3, 4, 5, 6, 7, 8, 9 –Amount per day: €3,00 - Franchise: €920,00
  • Executive Group /Minivan Group – Amount per day: €4,00 - Franchise: €980,00
  • Premium Group /Special Group /Automatic Group /SUV Group /4x4 Group – you should consult the booking department.

Eurorentlei Premium Gold:
Possibility of franchise reduction, which varies by car group.
  • Low Cost Group – Amount per day: €13,00 - Franchise: €300,00
  • Economic Group /Group 1, 2 – Amount per day: €5,00 - Franchise: €340,00
  • Compact Group /Economic Family Group /Executive Family Group /Group 3, 4, 5, 6, 7, 8, 9 –Amount per day: €6,00 - Franchise: €460,00
  • Executive Group /Minivan Group – Amount per day: €8,00 - Franchise: €800,00
  • Premium Group /Special Group /Automatic Group /SUV Group /4x4 Group – you should consult the booking department.

Eurorentlei Franquia Zero (Zero excess):
Insurance with zero excess only available for Economic Family Group.
  • Grupo Familiar Económico - Amount per day: €9,75 - Franchise: €0

The following valid credit cards are accepted: Visa, American Express e Master Card.
The credit card holder must be present when collecting the vehicle.

Covers & Responsabilities

Prices include limited civil responsibility insurance (doesn’t include baggage) and fire. The prices can include accident damages, vehicle total robbery or partial robbery, within the limits of franchise, to employ at the beginning of the reservation / rental.
EURORENTLEI offers a Personal Accident Insurance for Car Occupants (APOV):

Eurorentlei Basic of APOV: Coverage for damage to third parties for capital € 3,250,000.00 and corporal damages to the driver of € 1.000,00 (cost of treatment) and € 5.000,00 (death or permanent disability). The cost of insurance is what is stipulated in the table. This insurance covers only the driver and the insurance is the basic, included in the rental car.

Eurorentlei Gold of APOV: Coverage for damage to third parties for capital €10.000.000,00 and for personal accidents to occupants of the car of € 1.000,00 (cost of treatment) and € 10.000,00 (death or permanent disability). The cost of insurance is what is stipulated in the table. This insurance covers the driver and all occupants of the car.

  • Low Cost Group /Economic Group /Group 1, 2 – amount per day: €1,15;
  • Compact Group / Economic Family Group /Executive Family Group /Group 3, 4, 5, 6, 7, 8, 9 – amount per day: €1,75;
  • Executive Group /Minivan Group /Automatic Group /SUV Group /Premium Group – amount per day: €3,95;
  • Special Group /4x4 Group – you should consult the booking department.

Eurorentlei Premium Gold of APOV: Coverage for damage to third parties for capital € 50.000.000,00 and for personal accidents to occupants of the car of € 1.500,00 (cost of treatment) and € 15.000,00 (death or permanent disability). The cost of insurance is what is stipulated in the table. This insurance covers the driver and all occupants of the car.
  • Low Cost Group /Economic Group /Group 1, 2 – amount per day: €8,82;
  • Compact Group / Economic Family Group /Executive Family Group /Group 3, 4, 5, 6, 7, 8, 9 – amount per day: €8,82;
  • Executive Group /Minivan Group /Automatic Group /SUV Group /Premium Group – amount per day: €16,76;
  • Special Group /4x4 Group – you should consult the booking department.

For the driver is exempt from responsibility for any isolated damage that could affect the car windows ((Windscreen, rear windscreen, sunroof and side windows), may request as extra the single car window breakage, with an extra price for €9,5 per day, a maximum of €57 per rental. EURORENTLEI provides also a service. Assistance 24 hours: in case of breakdown or accident, EURORENTLEI ensures transport of the vehicle and its occupants, to the nearest Eurorentlei station. It also ensures a replacement vehicle, equal or similar. Assistance 24 hours costs € 4,41 per day.
EURORENTLEI is not responsible for theft or deterioration noted in the client objects that are inside the vehicle. In case of theft of all or part of the car, the customer undertakes to inform the EURORENTLEI by telephone within 24 hours, as well as participate in the Police authorities. The EURORENTLEI not take the responsibility for fines and legal expenses related to offenses on the road, which are the responsibility of the driver during the rental period, the same being charged/sent to the driver or company/customer that awarded the lease.

Breakdowns and accidents

All vehicles are delivered in perfect working order, equipped with all accessories, showing no apparent defects. In case of breakdown or accident, the client undertakes to inform the EURORENTLEI by telephone, within 24 hours, in order to the team EURORENTLEI can advise the customer and track the entire process. If it is necessary, advises the client to call the Travel Assistance and/or Police authorities.

Fuel

- The fuel is not included.
- The customer must return the vehicle with the same fuel level which had at time of delivery. When the vehicle is returned with the fuel level below that which had at the time of delivery, will be charged to the customer the importance of the missing fuel.
- The return of the vehicle with the fuel level above what was at the time of delivery is the responsibility of the client. Eurorentlei is not obligated to any refund.

Option Full/Empty
- If the customer opts for this promotion, for logistical reasons, he will need to contact us until 24 hours before the date of vehicle’s delivery.
- The payment of fuel tank must be done in act of vehicle’s delivery, according to the price set in the fuels market (We multiply the fuel’s price (in date of delivery) approved by ISP by the maximum capacity of the fuel tank of the vehicle reserved).
- If the customer opts for this promotion, he waives to fuel refund that is in the vehicle at the time of return.
- This promotion is made by Eurorentlei safeguarding the interests of customers, providing a service that suits your needs, easier and simpler, with benefits in time and price for both.

Note: For rentals of 6 or more days, the customer has to pay the fuel tank (Option Full/Empty), for Low Cost and Economic groups.

Promotions

The promotions are valid only in indicated dates. If you book the car earlier, but in fact the campaign to date, the values are disclosed at the time of booking.

Reservations online - request confirmation

By completing the process of a reservation request online, the customer will receive an email immediately, which he confirmed receipt of the same. All bookings will be confirmed within 72 hours and the confirmation of reservations will be made by telephone or email. If there is availability of the vehicle requested, EURORENTLEI may suggest to customer some changes to the reservation request. The reservation is confirmed only upon receipt thereof.

Cancellation / Change Reservation

Once the booking is made, will apply the following cancellation charges and changes in reserves:

  • Changes to reservations after the initial marking, will be charged a cost of € 25;
  • Reservations cancellations until 30 days of the beginning of the rental, will be charged € 50;
  • Reservations cancellations from 29 to 15 days of the beginning of the rental, will be charged 50% of the total of the reservation;
  • Reservations cancellations 14 to 1 days into the lease and no shows, will be charged 100% of the total of the booking;
  • In exceptional cases (e.g. collection vehicle outside the national territory) may be charged additional costs to the customer, in addition to normal cancellation charges.

Legal notices

The website www.eurorentlei.com is available by EURORENTLEI RENT A CAR.
Headquarters:
Rua Anzebino da Cruz Saraiva, C.C. Beira Rio Loja 30 Piso 0 2415-371 Leiria, Portugal
Capital Social: 450.000EUR;
Identification Number of Collective Person 503714127;
Telephone: +351 21 7169388;
E-Mail: reservas@eurorentlei.com
The services covered by the terms and conditions contained in this website are provided by EURORENTLEI RENT A CAR.

Note:

All taxes and fees are included in the law in force.

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