The contract shall be governed by the conditions contained in it, overriding all previous.
The Portugalrent reserves the right to change these terms and conditions without notice.
Portugalrent (known as "Lessor") rents to CUSTOMER (referred to as "Renter"), according to the terms and conditions of the leasing, that CUSTOMER acknowledges, agrees and, with his signature on it, is obliged to observe and respect.
Portugalrent terms and conditions are printed in the back of each contract. Read it carefully.
The minimum rental period is one day (24 hours).
In the act of vehicle renting, the driver must present a valid driving license, identity card or passport valid and Contributor number.
To rent a car, the driver must be at least 21 years old and over a year of driving experience for groups Economic and Low Cost, 25 years with three years of driving experience for the other groups. For drivers with age between 19 and 14 years old or more than 65 years old have an extra cost of 5€ per day until 50€ per rental.
The rented vehicle can be driven by another driver, which will be charged a fee of €37.
The rent is valid in all continental Portugal territory.
If the client wishes to travel to other countries, should select the option exit to outside of the country (extra), with an extra cost of €70. The rented vehicle can not move out of Portugal without the authorization of Portugalrent. If the customer decides to leave the country without Portugalrent’s authorization, he will lose the right to assistance in travel, as well as the full coverage insurance.
The delivery and devolution of the vehicle will take place at the premises of Portugalrent. The customer has the opportunity to deliver or collect your car in one of three main airports in Portugal (Lisbon, Porto and Faro), with a surcharge of €34,90.
If it is handed down and not elsewhere where the distance from the site if warranted, will be charged an extra fee for this service.
If the customer wishes to deliver his car between 8 p.m. and 8 a.m., you must pay an additional fee (fees out of hours), with an extra cost of €49,50.
In individual cases, the Portugalrent can give to the customer a similar vehicle that was reserved or one for superior group.
The vehicle to rent, will be inspected upon delivery and devolution by an Portugalrent employee and by the customer.
In vehicle devolution and after the inspection, if any defect is found in vehicle (crashes, scratches) in its operation, or the lack of any backup, which was not due to accidents covered by insurance will be charged to the customer.
If a customer wishes to make the rent extension, he should communicate with Portugalrent , at least 24 hours before.
This extension will always be subject to the Portugalrent approval.
In case of early return of the vehicle, the Portugalrent not make any refund.
The PORTUGALRENT working hours in city offices are Monday to Friday from 9:00 to 13:00 and from 14:30 to 19:00. On Saturdays are from 9:00 to 13:00. On sundays and holidays we are closed. In Airports, we are on Monday to Sunday at any flight schedule.
The estimated cost of rental will be paid at reservation time. In the act of picking up the car will be required a security deposit (franchise), whose value varies with the vehicle group booked, to ensure the costs of possible damages caused or suffered on the leased vehicle.
For the following groups, we present the franchise includes in package basis:
(included by default in the rental of any vehicle):
Prices include limited civil responsibility insurance (doesn’t include baggage) and fire. The prices can include accident damages, vehicle total robbery or partial robbery, within the limits of franchise, to employ at the beginning of the reservation / rental.
Portugalrent offers a Personal Accident Insurance for Car Occupants (APOV):
Portugalrent Basic of APOV: Coverage for damage to third parties for capital € 3,250,000.00 and corporal damages to the driver of € 1.000,00 (cost of treatment) and € 5.000,00 (death or permanent disability). The cost of insurance is what is stipulated in the table. This insurance covers only the driver and the insurance is the basic, included in the rental car.
Portugalrent Gold of APOV: Coverage for damage to third parties for capital €10.000.000,00 and for personal accidents to occupants of the car of € 1.000,00 (cost of treatment) and € 10.000,00 (death or permanent disability). The cost of insurance is what is stipulated in the table. This insurance covers the driver and all occupants of the car.
All vehicles are delivered in perfect working order, equipped with all accessories, showing no apparent defects. In case of breakdown or accident, the client undertakes to inform the Portugalrent by telephone, within 24 hours, in order to the team Portugalrent can advise the customer and track the entire process. If it is necessary, advises the client to call the Travel Assistance and/or Police authorities.
- The fuel is not included.
- The customer must return the vehicle with the same fuel level which had at time of delivery. When the vehicle is returned with the fuel level below that which had at the time of delivery, will be charged to the customer the importance of the missing fuel.
- The return of the vehicle with the fuel level above what was at the time of delivery is the responsibility of the client. Portugalrent is not obligated to any refund.
- If the customer opts for this promotion, for logistical reasons, he will need to contact us until 24 hours before the date of vehicle’s delivery.
- The payment of fuel tank must be done in act of vehicle’s delivery, according to the price set in the fuels market (We multiply the fuel’s price (in date of delivery) approved by ISP by the maximum capacity of the fuel tank of the vehicle reserved).
- If the customer opts for this promotion, he waives to fuel refund that is in the vehicle at the time of return.
- This promotion is made by Portugalrent safeguarding the interests of customers, providing a service that suits your needs, easier and simpler, with benefits in time and price for both.
Note: For rentals of 6 or more days, the customer has to pay the fuel tank (Option Full/Empty), for Low Cost and Economic groups.
The promotions are valid only in indicated dates. If you book the car earlier, but in fact the campaign to date, the values are disclosed at the time of booking.
By completing the process of a reservation request online, the customer will receive an email immediately, which he confirmed receipt of the same. All bookings will be confirmed within 72 hours and the confirmation of reservations will be made by telephone or email. If there is availability of the vehicle requested, Portugalrent may suggest to customer some changes to the reservation request. The reservation is confirmed only upon receipt thereof.
Once the booking is made, will apply the following cancellation charges and changes in reserves:
The website www.portugalrent.com is available by Portugalrent RENT A CAR.
Rua Anzebino da Cruz Saraiva, C.C. Beira Rio Loja 30 Piso 0 2415-371 Leiria, Portugal
Capital Social: 450.000EUR;
Identification Number of Collective Person 503714127;
Telephone: +351 21 7169388;
The services covered by the terms and conditions contained in this website are provided by Portugalrent RENT A CAR.
All taxes and fees are included in the law in force.
Subscribe our newsletter to know everything about our new cars entry, promotions and discounts.Subscribe Here